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This Privacy Policy explains how we, at Yestile, collect, use, and disclose personal information from users of our store. This policy applies to all products and services provided by our online platform, globally. By using our website, you consent to the data practices described in this policy.

1. Information Collection

When you visit our website, we collect information from you to provide and improve our services, as well as personalize your experience. The information collected may include the following:

– Personal information: This includes your name, email address, phone number, billing address, and shipping address that you provide when you create an account, make a purchase, or subscribe to our newsletter.

– Payment information: When you make a purchase, your payment information such as credit card details are processed and stored securely by our third-party payment providers.

– Technical data: This includes your IP address, browser type, operating system, device information, and time spent on our website.

– Cookies and other tracking technologies: Like most websites, we use cookies and similar technologies to enhance your user experience, analyze how our services are used, and deliver personalized content.

2. How We Use Your Information

We may use the information collected for various purposes such as:

– To process and fulfill your orders and returns.
– To personalize your shopping experience, including the display of relevant products, offers, and promotions.
– To communicate with you about your orders or any other inquiries.
– To maintain and improve website operations.
– To detect, prevent, or investigate potential security threats, fraud, or other illegal activities.
– To comply with any relevant laws and regulations.
– To enforce our terms and conditions.
– To analyze and understand user behavior and preferences, for market research purposes.

3. Information Sharing and Disclosure

We will not sell or rent your personal information to third parties. We may, however, share your information with third parties for the purposes mentioned below:

– Service providers: We may share your information with vendors and service providers (such as shipping companies, payment processors, and email service providers) to help us operate and enhance our website and services.

– Business transfers or mergers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

– Legal obligations and law enforcement: We may disclose your information to law enforcement agencies, government entities, or other third parties to comply with the law, protect our rights or property, or prevent harm to our customers, employees, or the public.

– Consent: We may share your information with your consent or at your direction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include using SSL encryption, secure server connections, password-protected access, and only working with reputable third-party service providers.

However, please be aware that no data transmission or storage system can guarantee complete security. If you suspect any unauthorized use or access to your account, please contact us immediately.

5. Data Retention

We will store your personal information as long as it is necessary to provide our services to you, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

You can manage and update your personal information and communication preferences through your “My Account” dashboard on our website. You can also request to have your personal information deleted or corrected by contacting us at info[at]yestile[dot]com.

Depending on where you reside, you may have additional privacy rights. These rights may include the right to access your personal information, request a copy of your personal information, or withdraw your consent to our data processing.

7. Children’s Privacy

Our website is not intended for or directed at children under the age of 16. If we become aware that a child’s personal information has been collected without their parent’s or guardian’s consent, we will promptly remove such information from our systems.

8. Updates to This Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top. Your continued use of our website and services after any changes to this policy will constitute your acceptance of those changes.

9. Contacting Us

If you have any questions, comments, or concerns about this Privacy Policy or our data handling practices, please contact us at:

เยสไทล์
18F, Longxi Business Center, No.36 Qide Road, Baiyun District, Guangzhou, China
Email: info[at]yestile[dot]com

Last Updated: March 12, 2023