1. Information Collection
When you visit our website, we collect information from you to provide and improve our services, as well as personalize your experience. The information collected may include the following:
– Personal information: This includes your name, email address, phone number, billing address, and shipping address that you provide when you create an account, make a purchase, or subscribe to our newsletter.
– Payment information: When you make a purchase, your payment information such as credit card details are processed and stored securely by our third-party payment providers.
– Technical data: This includes your IP address, browser type, operating system, device information, and time spent on our website.
2. How We Use Your Information
We may use the information collected for various purposes such as:
– To process and fulfill your orders and returns.
– To personalize your shopping experience, including the display of relevant products, offers, and promotions.
– To communicate with you about your orders or any other inquiries.
– To maintain and improve website operations.
– To detect, prevent, or investigate potential security threats, fraud, or other illegal activities.
– To comply with any relevant laws and regulations.
– To enforce our terms and conditions.
– To analyze and understand user behavior and preferences, for market research purposes.
3. Information Sharing and Disclosure
We will not sell or rent your personal information to third parties. We may, however, share your information with third parties for the purposes mentioned below:
– Service providers: We may share your information with vendors and service providers (such as shipping companies, payment processors, and email service providers) to help us operate and enhance our website and services.
– Business transfers or mergers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
– Legal obligations and law enforcement: We may disclose your information to law enforcement agencies, government entities, or other third parties to comply with the law, protect our rights or property, or prevent harm to our customers, employees, or the public.
– Consent: We may share your information with your consent or at your direction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include using SSL encryption, secure server connections, password-protected access, and only working with reputable third-party service providers.
However, please be aware that no data transmission or storage system can guarantee complete security. If you suspect any unauthorized use or access to your account, please contact us immediately.
5. Data Retention
We will store your personal information as long as it is necessary to provide our services to you, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Privacy Rights
You can manage and update your personal information and communication preferences through your “My Account” dashboard on our website. You can also request to have your personal information deleted or corrected by contacting us at info[at]yestile[dot]com.
Depending on where you reside, you may have additional privacy rights. These rights may include the right to access your personal information, request a copy of your personal information, or withdraw your consent to our data processing.
7. Children’s Privacy
Our website is not intended for or directed at children under the age of 16. If we become aware that a child’s personal information has been collected without their parent’s or guardian’s consent, we will promptly remove such information from our systems.
9. Contacting Us
18F, Pusat Perniagaan Longxi, No.36 Qide Road, Daerah Baiyun, Guangzhou, China
Last Updated: March 12, 2023